To lead world-class research on novel problems in machine learning, human-computer interaction, and social computing.
Machine Learning, Neural Recommender Systems, Human-Computer Interaction, Social Media, Intelligent User Interfaces, User Behavior Analytics, Information Visualization.
Google Research / Google Brain
Apr 2021 -- Present: Distinguished Scientist and Sr. Lead in Google Brain.
Leading 120-person research group in Machine Learning, Neural Recommendations, Reinforcement Learning, Dialog Systems, Reliable and Robust ML.
Oct 2017 -- Apr 2021: Principal Scientist and Team Lead in Google Brain.
Leading a 70-person research team in Machine Learning and Neural Recommender research, focusing on Neural Modeling, Reinforcement Learning, Responsible ML, and Robust/Reliable ML.
May 2015 -- Oct 2017: Senior Staff Research Scientist and Team Lead.
Led team in significant research and product launches in YouTube on (A) neural recurrent recommenders; (B) multi-task objective learning; (C) factorized deep retrieval; (D) diversification of recommendation results; (E) model fairness improvements.
Led team in introducing: (A) significant search and discovery functionalities in Google Play search functionality that was highlighted at Google IO, and (B) introducing long-term engagement optimization to the Google Play recommendation system.
Feb 2011 -- May 2015: Staff Research Scientist and Tech Lead.
Led a team of researchers in conducting research on social search, recommendation, machine learning, crowdsourcing.
Launched product features such as G+ on friend suggestions, content recommendation, and personalization.
Conducted research on social search and annotations with launched Google Search changes.
Curated and Oversaw $2M+ of external Google grants to academic researchers in Social Research.
Xerox Palo Alto Research Center (PARC)
Apr 2007 -- Feb 2011: Area Manager and Principal Scientist, Augmented Social Cognition Area.
Defined and led a group of Ph.D. researchers on Social Web and Web2.0 technologies that augmented a group's ability to remember, think, and reason.4/2005 -- 4/200Senior Research Scientist, Xerox' Palo Alto Research Center (PARC)
Member of User Interface Research Group
Led research in social computing, social and personalized search, electronic reading environments, eyetracking experiments.
Mar 1999 -- Apr 2007: Research Scientist, User Interface Research Area
Research in Web Analysis algorithms, Information Visualization
Leader of the Information Scent Project that studied the behavior of web surfers and applied the understanding to web analysis and web applications (co-managed 10 people).
Mentored and supervised many summer interns
Jun 1998 -- Sep 1998, Summer Intern, User Interface Research Area.
Mentor: Stuart K. Card, Peter Pirolli
Designed and implemented a Web Analysis Visualization Spreadsheet.
Jun 1997 -- Dec 1997, Summer Intern and Consultant, User Interface Research Area.
Mentor: Stuart K. Card, Peter Pirolli
Participated and formulated a new design for visualizing evolving Web ecologies.
Several inventions filed for patents, and designed 1997 Xerox PARC Intern Program T-Shirt
University of Minnesota
Mar 1997 -- Jun 1997, Instructor. Dept. of Computer Science.
Lectured on an advanced 5000-level course in C++ and object-oriented design (70 students).
Best Teaching Award
Sep 1994 -- Mar 1997, Jan 1998 -- Jun 1998, Sep 1998 -- Mar 1999, Research Assistant. Dept. of Computer Science.
Advisor: Dr. John Riedl
Jun 1994 -- Sep 1994, Apprentice. Geometry Center.
Supervisors: Dr. Silvio Levy, Dr. Richard McGehee
Jan 1994 -- Jun 1994, Undergrad Research Assistant, Dept. of Computer Science.
Advisor: Dr. John Carlis
Oct 1993 -- Jun 1994, Research Programmer. Dept. of Cell Biology and Neuroanatomy.
Supervisor: Dr. Ed Egelman
Sep 1993 -- Jun 1994, Computer Lab Consultant. Distributed Computing Services.
Jun 1993 -- July 1993, Teaching Assistant. Geometry Center.
Supervisors: Dr. Brad Barber, Dr. Pat Hanrahan
Ph.D., Computer and Information Science, Sep. 1996 - Mar. 1999, University of Minnesota.
Thesis: "A Framework for Information Visualization Spreadsheets
Advisor: Dr. John T. Riedl
Area: Visualization, User Interfaces, Graphics
Awarded 1998 University of Minnesota Graduate School Doctoral Dissertation Fellowship, Research Contribution Award 1998, Doctoral Dissertation Award 1998, Best Teaching Award 1997, Best Written Qualifying Exam 1996,
M.S., Computer Science with Graduate Minor in Scientific Computation, Sep. 1994 - Dec. 1996, University of Minnesota
Area: Computation Molecular Biology with emphasis on Information Visualization
Advisor: Dr. John T. Riedl
Bachelor of Computer Science with Minor in Mathematics, Sep. 1992 - June, 1994, University of Minnesota
Summa Cum Laude with Highest Distinction in two year.
Minneapolis South High School, Sep. 1988 - June, 1992
Valedictorian with Highest Distinction
Attended University of Minnesota for College-level Classes from June 1989 to June 1992
Alex Beutel, Paul Covington, Sagar Jain, Can Xu, Jia Li, Vince Gatto, Ed H. Chi. Latent Cross: Making Use of Context in Recurrent Recommender Systems. WSDM 2018.
Alex Beutel, Ed H. Chi, Zhiyuan Cheng, Hubert Pham, John Anderson. Beyond Globally Optimal: Focused Learning for Improved Recommendations. WWW, 2017. Google
Jilin Chen, Rowan Nairn, Ed H. Chi. Speak Little and Well: Recommending Conversations in Online Social Streams. In Proc. of CHI2011. Vancouver, Canada. UMN
Aniket Kittur, Ed H. Chi, Bongwon Suh. Crowdsourcing User Studies With Mechanical Turk. In Proc. of the ACM Conference on Human-factors in Computing Systems (CHI2008), pp.453-456. ACM Press, 2008. Florence, Italy. (18% acceptance rate) UMN
Ed H. Chi. Introducing Wearable Force Sensors in Martial Arts. IEEE Pervasive Computing, Vol. 4, No. 3, pp. 47--53. July, 2005. IEEE Press.
Jeffrey Heer, Ed H. Chi. Separating the Swarm: Categorization Methods for User Access Sessions on the Web. In Proc. of ACM CHI 2002 Conference on Human Factors in Computing Systems, pp. 243--250. ACM Press, April 2002. Minneapolis, MN. (15% acceptance rate) UMN
Christopher Olston, Ed H. Chi. ScentTrails: Integrating Browsing and Searching on the Web. ACM Transactions on Computer-Human Interaction, Vol. 10, Part 3, pp. 177--197. Sept, 2003. ACM Press.
Ed H. Chi, John Riedl, Phillip Barry, Joseph Konstan. Principles for Information Visualization Spreadsheets. IEEE Computer Graphics and Applications (Special Issue on Visualization), pp. 30--38. July/August, 1998. IEEE CS Press.
RecSys RMSE workshop 2019
ICLIS conference 2019
KDD2019 Offline Eval and Deep RL workshop
WSDM2019 Workshop on Task Intelligence
Google AI Taiwan, 2018.
BIG2017 @ WWW2017
ACM Intelligent User Interfaces. 4/2015, Blurring of the Boundary Between Interactive Search and Recommendation.
UMAP User Modeling. 7/2015, User Modeling and the Blurring of the Boundary Between Interactive Search and Recommendation.
IEEE Information Reuse. 8/2015
Korea HCI 2012, Model-Driven Research in Social Computing.
Invited Talks at SIGMOD 2011, CIKM 2012, etc.
Inducted into ACM CHI Academy (2018)
IEEE InfoVis Test of Time Award (2018)
ACM Distinguished Scientist (2014)
PARC Outstanding Award (2009)
PARC Outstanding Performance Award (Feb 2008)
PARC Acorn Award for Outstanding Patents (2006)
PARC Outstanding Performance Award, Palo Alto Research Center (Feb 2005)
ISTL Special Recognition Award, Palo Alto Research Center (Feb 2004)
PARC Net New Revenue Award, Palo Alto Research Center (Feb 2004)
PARC Net New Revenue Award, Palo Alto Research Center (Feb 2003)
ISTL Special Recognition Award, Palo Alto Research Center (Jan 2003)
Outstanding Achievement Award, Stanford University TaeKwonDo Program (Spring 2001)
Outstanding Achievement Award, Xerox Palo Alto Research Center (May 2000)
University of Minnesota Doctoral Dissertation Fellowship (1998), and Supplemental Grant (October 1998)
Research Contribution Award, Computer Science Dept., University of Minnesota (1998)
Outstanding Scholarly Contribution Award, Computer Science Dept., University of Minnesota (June 1998)
Doctoral Dissertation Award, Computer Science Dept., University of Minnesota (1998)
ConSern Scholarship (1997)
Best Teaching Award, Computer Science Dept., University of Minnesota (1997)
Highest Distinction in Ph.D. Written Qualifying Exam Award, Computer Science Dept., University of Minnesota (1996)
Institute of Technology Dean's List (All Quarters during Undergraduate Degree)
Undergraduate Research Grant, University of Minnesota. (1994)
Cargill Scholarship, Computer Science Dept., University of Minnesota (1993)
Kiwanis Club College Scholarship. (1992)
Junior Achievement College Scholarship. (1992)
Mentorship of Students/Interns (chronological)
Francois Belletti, 2017, UCBerkeley
Konstantina Christakopoulou, 2017, UMN
Jiaqi Ma, 2017, UMich
Vikas Kumar, 2016, UMN
Vena Jia Li, 2016, UI Chicago
Alex Beutel, 2015, CMU
Amy X. Zhang, 2015, MIT
Shuo Chang, 2014 and 2015, UMN
Zhe Zhao, 2014 and 2015, UMich
Anant Bhardwaj, 2013-2014, MIT
Lydia Chilton, 2013, UW
Amit Sharma, 2013, Cornell
Karthik Subbian, 2013, UMN
Stephen Guo, 2013, Stanford
Victoria Sosik, 2013, Cornell
Roshanak Zilouchian, 2013, UIUC
Phil Adams, 2013, Cornell
Aaron Halfaker, 2013, UMN
Wesley Willett, 2012, UCBerkeley
Katrina Panovich, 2012, MIT
Scott Golder, 2012, CMU
Saleema Amershi, 2012, UW
Jeff Rzeszotarski, 2012, CMU
Chenhao Tan, 2012, Cornell
Aditi Muralidharan, 2011-2012, UCBerkeley
Chinmay Kulkarni, 2011, Stanford
Ben Lickly, 2011, UCBerkeley
Sanjay Kairam, 2011, Stanford
Jilin Chen, 2009 and 2010, University of Minnesota
Brent Hecht, 2010, Northwestern Univ.
Nicholas Kong, 2010, UCBerkeley
Ben Hanrahan, 2010, Virginia Tech
Michael Bernstein, 2009, MIT
Bryan Chan, 2008, Stanford
Terrell Russell, 2008 RA, UNC
Brynn Evans, 2008 RA, UCSD
Aniket (Niki) Kittur, 2007, UCLA
Todd Mytkowicz, 2006, Univ. of Colorado
Aniket (Niki) Kittur, 2006, UCLA
Peter Lai, 2006 Undergraduate Intern, MIT
Tony Shyong Lam, 2005, Univ. of Minnesota
Eddie Ishak, 2005, Columbia University
Heather Hyunyoung Song, 2005, Univ. of Maryland, College Park
Fabio Gasparetti, 2004, Univ. of Rome Tre
Doantam Phan, 2003, Stanford
Cristian Cadar, 2003 Undergrad Intern, MIT
Ying Feng, 2002, Indiana U.
Jason Bayer, 2002 Undergrad Intern, UC Berkeley
Sean McNee, 2001, U. of Minn.
William Liu, 2001 Undergrad Intern, Cornell U.
Chris Olston, 2000, Stanford
Jeffrey Heer, 2000 Undergrad Intern, UC Berkeley
Kim Chen, 2000 Undergrad Intern, Stanford
UC Berkeley, HCI Class, Visual Cognition, Nov. 26, 2003.
Stanford University, CS 147 HCI Class, Visual Cognition. Hosted by Terry Winograd. Nov. 19, 2003
Stanford University, CS 147 HCI Class, Information Visualization. Hosted by Jan Borchers. November 27, 2002
Stanford University, CS 147 HCI Class, Information Visualization. Hosted by Terry Winograd. October 24, 2001
Stanford University, CS 147 HCI Class, Information Visualization. Hosted by Terry Winograd. October 23, 2000
Stanford University, Human Computer Interaction Seminar. Advantages of Information Visualization. Hosted by Terry Winograd. October 18, 1999
University of Minnesota, Computer Science Department. Lecturer (supervised 3 TAs), Spring, 1997.
Lectured on an advanced 5000-level course in C++ and object-oriented design (70 students).
Won Best Teaching Award
University of Minnesota, Scientific Computation Graduate Program, Information Visualization of Molecular Biology Data. Spring 1997.
University of Minnesota, Scientific Computation 8001 Parallel Scientific Computing. Computation Molecular Biology. Fall, 1995
University of Minnesota, Geometry Center. Genetic Sequence Information Visualization: Background and Practice. Summer 1993
Major Technical Artifacts and Systems
Spreadsheet for Visualization (1999)
DiscTree and TimeTube for Web visualization and analysis (1999)
LumberJack Web Log Analytics (2002)
Bloodhound Web Usability simulation (2002)
ScentTrails smart trails for web users (2003)
3Book 3D book viewer with smart highlights and ScentIndex smart index system (2004)
TaeKwonDo wireless wearable force sensing body protector (2004)
Magitti context-aware mobile guide (2007)
WikiDashboard: Social Transparency for Wikis (2008)
SparTag.us: Social Tagging for paragraphs (2008)
MrTaggy: Tag-based Search Browser (2009)
ZeroZero88.com: Twitter News and Conversation Recommender (2009)
G+ Translate (2013)
G+ Friend Recommender using Triadic Clsoure (2013)
G+ Graph Analytics Platform (2014)
G+ What's Hot Content Recommender and G+ Personalization and Topic Modeling Module (2014, 2015)
Google Machine Learning Embedding Toolkit (2015)
Google Play App Store Engagement Recommender (2016)
Google Play App Store Faceted Search (2016)
YouTube Home Page Recommender User Engagement Improvements (2016), Diversification (2016)
YouTube Home Page Recommender with Sequence Model using RNNs (2017)
YouTube WatchNext Recommender with TensorFlow (2017)
Boing Boing. MrTaggy. June 30, 2009.
Wikipedia Weekly Podcast 30min Interview. Spring, 2009.
Slashdot. Tool Shows the Arguments Behind Wikipedia Entries. Feb. 8, 2009.
MIT Technology Review. Who's Messing with Wikipedia? MIT Press, Feb. 6, 2009.
World Journal. Social Websites have no boundries. Jan. 23, 2009
SF Chronicle. Wikimedia pegs future on education, not profit. Chris Cadelago. Aug. 24, 2008.
Slate.com. The Wisdom of the Chaperones: Digg, Wikipedia, and the Myth of Web2.0 Democracy. Chris Wilson. Feb. 22, 2008.
Coverage of WikiDashboard and Social Transparency in Wikipedia around September 2007:
USA Today, Internet suffering from information overload, Andrew Kantor. June 14, 2007.
Chicago Sun Times, Stop Interrupting Yourself, Kate N. Grossman. March 4, 2007.
WirtshaftWoche, Total Vernetzt, Thomas Kuhn, pp. 121-124, 126, 128. Sept, 25, 2006.
LA Times, High-Tech Sign Language Could Replace the Mouse May 31, 2006. (also covered by United Press International)
Christian Science Monitor, How the Web changes your reading habits June 23, 2005.
Technology Research News, Memory-like software aids reading May 4, 2005.
InformationWeek, The Future of Software: AI's Next Brain Wave April 25, 2005.
CNN International TV, and CNN.com, High-tech Blows for Martial Arts August 23, 2004.
CorrierEconomia, Tae kwon do Ci pensa Chi Un sensore per arbitrare July 19, 2004.
UK Register, Wi-Fi is big hit for Tae Kwon Do June 25, 2004.
BBC News, Technology Section, Martial arts lands wireless blow June 25, 2004.
Technology Research News, Search tool aids browsing March 10, 2004.
PC Magazine, PARC Research on Information Scent July 1, 2003.
Webreference.com, Book Review: Human Factors and Web Development, 2nd Ed. December 5, 2002.
Fall COMDEX 2002 Magazine, Understanding user interaction, key to improving Web info retrieval. Fall (November) 2002.
Computerworld, Digital Bloodhounds: Web Users Follow the 'Information Scent'. June 17, 2002
Wired News, Hot on the Scent of Information Friday, June 8, 2001. Covered also by: ACM TechNews, June 11, 2001.
Information Week, Keep The (Online) Customer Satisfied. Monday, May 21, 2001.
CNET Radio, 910 AM on the dial in SF Bay Area. 2.45pm, Tuesday, May 15th, 2001, Host: Tracy Romine
Associated Press, May 13, 2001. Researchers try to make "scents" out of tangled Web. Coverage by:
San Francisco Chronicle, Wednesday, May 16, 2001
Palo Alto Daily, Monday, May 14th, 2001
Researchers try to make scents out of Web
South Florida Sun Sentinel, May 15th, 2001
Orlando Sentinel, May 15th, 2001
Researcher Study Web Surfers, ACM Tech News Service, May 16th, 2001
Investor Business Daily. Xerox Project Studies Ways People Use Web. March 16, 2001.
Ziff-Davis TV Network, Cable Television Channel on Technology. The Internet Archive. August, 2000
The Minnesota Daily, Minneapolis, Minnesota. Plants help scholars understand DNA. Feburary 4, 1997
Patents (Issued: 39)
US 9215286 Creating a social network based on an activity
US 9137190 System and method for content-based message distribution
US 8732584 System and method for generating an information stream summary using a display metric
US 8725717 System and method for identifying topics for short text communications
US 8666979 Recommending interesting content using messages containing URLs
US 8656286 System and method for providing mixed-initiative curation of information within a shared repository
US 8606781 Systems and methods for personalized search
US 8504626 System and method for content tagging and distribution through email
US 8380743 System and method for supporting targeted sharing and early curation of information
US 8276060 System and method for annotating documents using a viewer
US 8275769 System and method for identifying users relevant to a topic of interest
US 8166056 System and method for searching annotated document collections
US 8140706 Systems and methods for identifying user types using multi-modal clustering and information scent
US 7882056 Method and system to predict and recommend future goal-oriented activity
US 7861186 Systems and methods for navigating page-oriented information assets
US 7779013 System and method for determining a quantitative measure of search efficiency of related web pages
US 7702611 Method for automatically performing conceptual highlighting in electronic text
US 7673019 System and method for determining a quantitative measure of qualitative usability of related Web pages
US 7577902 Systems and methods for annotating pages of a 3D electronic document
US 7260643 August 21, 2007. Ed H. Chi, Jeffrey M. Heer, Peter L. Pirolli. Systems and methods for identifying user types using multi-modal clustering and information scent.
US 7203899 April 10, 2007. Ed H. Chi, Peter Pirolli. Systems and Methods for Assessing User Success Rates of Accessing Information in a Collection of Contents
US 7069518B2 June 27, 2006. Stuart Card, Rich Gossweiler, Allison Woodruff, Jock Mackinlay, Lichan Hong, Ed H. Chi. Indexing Methods, Systems, and Computer Program Products for Virtual Three-Dimensional Books.
US 7043475B2 May 9, 2006. Jeffrey Heer, Ed H. Chi. Systems and Methods for Clustering User Sessions Using Multi-Modal Information Including Proximal Cue Information.
US 7043535B2 May 9, 2006. Ed H. Chi, Chris Olston. Systems and Methods for Combined Browsing and Seraching in a Document Collection Based on Information Scent.
US 7043702B2 May 9, 2006. Ed H. Chi, Petr Pirolli, James Pitkow. Method for Visualizing User Path Through a Website and a Path Associated Information Scent.
US 7028053B2 April 11, 2006. Ed H. Chi, Peter Pirolli. Apparatus and Methods for Accessing a Collection of Content Portions.
US 7017110B1 March 21, 2006. Ed H. Chi, Peter Pirolli, James E. Pitkow. System and Method for Inferring User Information Need in a hypermedia Linked Document Collection.
US 6941321 September 6, 2005. Hinrich Schuetze, Francine R. Chen, Peter L. Pirolli, James E. Pitkow, Ed H. Chi, Jun Li. System and method for identifying similarities among objects in a collection.
US 6922699 B2 July 26, 2005. Hinrich Schuetze, Francine R. Chen, Peter L. Pirolli, James E. Pitkow, Ed H. Chi, Jun Li, Ullas Gargi. System and Method for Quantitatively Representing Data Objects in Vector Space.
US 6907459 June 14, 2005. US20020143802 A1. Ed H. Chi, Kim Chen. Systems and methods for predicting usage of a web site using proximal cues.
US 6671711 Dec. 30, 2003, EP01108054.6-2201 March 29, 2001. System and method for Predicting Web User Flow by Determining Association Strength of Hypermedia Links
US 6598054 July 22, 2003. System and Methods for Clustering Data Objects in a Collection.
US 6567797 B1, May 20, 2003. Hinrich Schuetze, James E. Pitkow, Peter Pirolli, Ed H. Chi, Jun Li. System and Method for Providing Recommendations based on Multi-Modal User Clusters.
US 6564202, May 13, 2003. Hinrich Schuetze, James E. Pitkow, Peter Pirolli, Ed H. Chi, Jun Li. System and method for visually representing the contents of a multiple data object cluster.
US 6509898 B2 (Jan. 21, 2003), EP00950960A2, 10/20/1999. Ed H. Chi, Peter Pirolli, James Pitkow, Rich Gossweller, Jock Mackinlay, Stuart Card. Usage based methods of traversing and displaying generalized graph structures.
US 6496832 B2 2002: Visualization Spreadsheet. Ed H. Chi, John T. Riedl, Joseph A. Konston, Phillip J. Barry.
US 6369819 Apr. 2002, EP00950962A2, 10/20/1999. Ed H. Chi, James Pitkow, Peter Pirolli, Stuart Card, Jock Mackinlay, Rich Gossweiler. Methods for visualizing transformations among related series of graphs.
US 6151595 Nov. 2000, EP00950961A2, 10/20/1999. Methods for interactive visualization of spreading activation using time tubes and disk trees.